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Returns & Exchanges
Due to the affordable nature and hygienic standards of our cosmetics, all sales are final; however, we are happy to replace any items that arrive damaged or defective within 14 days of delivery.
Return Process
- 1.Inspect Your Order
Upon receiving your package, please check your items immediately to ensure everything arrived safely and matches your order confirmation.
- 2.Contact Support
If an item is damaged or incorrect, email our Customer Happiness team with your order number and a clear photo of the product in question.
- 3.Verification Process
Our team will review your claim within 48 hours to verify the defect and authorize a replacement or store credit.
- 4.Receive Replacement
Once approved, we will ship out your replacement product at no additional cost to you, ensuring your glam collection is perfect.